Effective Date: December 23, 2024

At AAA Auto Glass, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website. By engaging with AAA Auto Glass, you consent to the practices described in this policy.

Information We Collect

We collect personal information to provide accurate quotes, deliver our services, and communicate effectively with you. This information may include:

• Contact Information: Name, phone number, and email address.
• Service Information: Vehicle details, address for mobile service, and insurance details (if applicable).

How We Use Your Information

The information we collect is used to:

• Provide accurate service quotes.
• Schedule and perform auto glass repair or replacement services.
• Send appointment reminders, service updates, and follow-ups.
• Communicate with you about your service or inquiries.
• Comply with legal and regulatory requirements.

SMS Communications and Consent
By providing your phone number, you consent to receive SMS messages from us regarding updates, notifications, or other communications related to your account or services. Standard messaging and data rates may apply.

We will not send SMS messages without your explicit consent. If you do not wish to receive text messages, you may opt out at any time by replying “STOP” to any message.

We will not use your personal information for marketing or promotional purposes without your explicit consent.

How We Protect Your Information

We are committed to safeguarding your personal information. We implement appropriate technical, administrative, and physical security measures to protect your data from unauthorized access, disclosure, or misuse.

Information Sharing

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information:

• With trusted service providers who assist in delivering our services (e.g., technicians or insurers).
• When required by law, such as in response to a subpoena or legal obligation.

Your Choices

You have the right to:

• Opt out of receiving messages by replying STOP to text communications.
• Request access to or correction of your personal information.
• Contact us to delete your information, subject to legal and business requirements.

Cookies and Website Usage

Our website may use cookies to improve your browsing experience and analyze website traffic. You can adjust your browser settings to disable cookies, though some functionality of the website may be affected.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

• Email: info@aaaglass.us

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.